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What exactly is HelloCity?

HelloCity is a membership service built around how you like to go out. We learn your style and curate a personalized feed of events — all shown through short-form videos, like TikTok, but built for real-life plans. Every event is handpicked, and many come with exclusive access, perks, or deals.

What do I get with a HelloCity subscription?

With HelloCity, you’ll get personalized video content featuring daily and weekly coverage of the best local events in Miami — all tailored to your going-out style. Your membership includes exclusive perks and insider access to events we think you’ll love, plus a personal concierge service to help you plan unforgettable nights. Your access and benefits are valued at around $50 every month — all designed to make your city life richer, easier, and way more fun.

Do I need a membership to use HelloCity?

Yes. HelloCity is a subscription-based membership service. Our model ensures that we only show you events and experiences we truly believe in — not ones that would pay us to be promoted. That means your feed stays personal, curated, and free from ads or irrelevant content.

Can I cancel my membership at any time?

Yes! You can cancel anytime directly through the app. Your benefits will remain active through the end of your billing period.

How do I get invited to exclusive events?

We use your preferences, location, and membership tier to invite you to events that match your vibe. You’ll see them directly in your video feed, and we’ll also notify you via email and phone when something amazing is happening near you. Just tap to RSVP — many events fill up quickly.

How often are new events and perks added?

We update HelloCity daily with new videos and events. On average, you’ll see 7 new events added each week. Some will come with access perks or deals — others are just great things we think you’ll love.

What cities is HelloCity available in?

We are currently live in Miami, with more cities launching soon. As a member, you’ll be among the first to access new markets as we grow.

Who created HelloCity?

We’re a Miami-based, venture-backed tech company built by locals who love discovering cities the right way. Learn more at www.hellocity.com.

Who makes the videos? How is this different from TikTok or Instagram?

Our videos are made by us and by a trusted network of local creators. We don’t just post — we scout the best spots, film them ourselves, and only feature places we’d personally recommend. Unlike TikTok or Instagram, HelloCity is built for going out, not scrolling endlessly.